What Is Gorgias Cloud Hosting?
Gorgias is a customer support platform purpose-built for e-commerce businesses, particularly Shopify stores, providing helpdesk capabilities, AI-powered automation, integrated order management, and revenue attribution that streamlines support operations while directly connecting customer service to sales performance. The platform provides e-commerce helpdesk consolidating customer tickets from email, live chat, SMS, phone, Facebook, Instagram, and WhatsApp into unified inbox where support agents can view complete customer context including order history, cart contents, subscriptions, and customer lifetime value enabling personalized service. Shopify integration deeply connects with Shopify stores allowing agents to view order details, process refunds, edit orders, cancel subscriptions, update shipping addresses, and apply discounts directly from the Gorgias interface without switching to Shopify admin panel streamlining support workflows. AI Agent (previously Automate) handles customer inquiries automatically by understanding intent, accessing order data, and resolving common questions about order status, shipping, returns, and product information with pricing at $0.90-1.00 per resolution on annual/monthly plans. Macros and automation create templated responses with dynamic variables pulling customer and order data, automatic ticket tagging, assignment rules routing tickets to specialized agents, and workflow automation triggering actions based on ticket content or customer attributes. Revenue dashboard tracks sales directly attributed to support interactions showing which conversations led to purchases, average order value from support-driven sales, and individual agent revenue contribution demonstrating support team's impact on bottom line. SMS and voice add-ons enable businesses to provide text message support and phone support with conversations managed in the same interface as other channels though these features carry additional per-message or per-minute costs on top of base subscription.
With EEZYCLOUD, you can run Gorgias on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — hosting starts at just $58.30/month.
Business Problems Gorgias Solves
Small businesses choose Gorgias cloud hosting to address these common challenges:
- Centralize e-commerce support across email, chat, SMS, and social
- Access customer order history and details within support tickets
- Process refunds, edit orders, and manage subscriptions from helpdesk
- Automate responses to common order and shipping questions with AI
- Track revenue directly attributed to customer support interactions
- Handle support for multiple Shopify stores from one platform
Why Host Gorgias on EEZYCLOUD?
Access From Any Device
Connect to your hosted Gorgias environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Enterprise-Grade Security
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
No Server Maintenance
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multi-User Collaboration
Multiple team members can access Gorgias simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
Gorgias Cloud Hosting Pricing
EEZYCLOUD offers a simple BYOL pricing model:
| Plan | Price | Includes |
|---|
| BYOL Cloud Desktop | $58.30/mo | Cloud desktop, Gorgias hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing Gorgias license — no need to repurchase. Get started with a free consultation.
Frequently Asked Questions
How do I get started with Gorgias cloud hosting?
Sign up at eezycloud.com/get-started, and our team will help migrate your existing Gorgias installation to our Azure cloud. Most migrations are completed within 24 hours.
Do I need to buy a new license for Gorgias?
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing Gorgias license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Is my data secure on EEZYCLOUD?
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Can multiple users access Gorgias at the same time?
Yes. Our cloud desktops support multi-user access. Multiple team members can work in Gorgias simultaneously from different locations without any special networking configuration.
Start Hosting Gorgias in the Cloud
Join thousands of businesses running Gorgias on EEZYCLOUD. Secure, reliable, and accessible from anywhere — starting at $58.30/month.
Get Started — Free Consultation
